At Bharti Welding Works, customer satisfaction is our priority. We strive to deliver high-quality metal furniture, storage solutions, welding products, and custom fabrication items. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

Products may be returned only under the following conditions:

• Item received is damaged during transit.
• Wrong product was delivered.
• Product has a manufacturing defect.
• Product received is significantly different from the description provided on our website.

To be eligible for a return, the product must:

• Be unused and in its original condition.
• Include all original packaging and accessories.
• Be reported within 7 days of delivery.

2. Non-Returnable Items

The following items are not eligible for return:

• Custom-made or made-to-order products.
• Products damaged due to misuse, improper handling, or installation.
• Products returned without original packaging.
• Items returned after the return period has expired.
• Products modified or altered after delivery.

3. Return Process

To request a return:

1. Contact us within 7 days of receiving your order.
2. Provide:
   
   • Order Number
   • Product Name
   • Reason for Return
   • Photos or videos showing the issue
3. Our team will review your request within 2–3 business days.
4. If approved, return instructions will be provided.

4. Refund Policy

Once the returned product is received and inspected:

• Approved refunds will be processed within 7–10 business days.
• Refunds will be issued to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI.
• Shipping charges are non-refundable unless the return is due to our error or a defective product.

5. Replacement Policy

We offer replacements for:

• Damaged products.
• Manufacturing defects.
• Incorrect items shipped.

Replacement requests must be submitted within 7 days of delivery.

6. Order Cancellation

• Orders may be cancelled before dispatch.
• Once an order has been shipped, cancellation requests cannot be accepted.
• Approved cancellations will be refunded within 5–7 business days.

7. Contact Us

For return, refund, or replacement requests, contact:

Bharti Welding Works
📞 Phone: +91 76579 57623
📧 Email: info@bhartiweldingworks.com
🌐 Bharti Welding Works